FAQ's | Traceecakes

How far in advance do I need to order my cake?

As early as possible for two reasons -

1: to avoid disappointment (date may already be reserved)

2: the sooner - the more thought/time I can put into your order.

Weddings/big events: at least 1 month - preferably 2

I may accommodate last minute requests, but acceptance is dependent on my availability. I limit the number of bookings I take per week.

For wedding cakes or other big events such as quinces, bar/bat mitzvahs, etc. a $100 deposit is due at the time of booking to secure your date.

All orders must be paid in full on or before day of the event. Weddings or other big events must be paid in full 1 week before event.

I accept payments through Zelle or cash.

Unfortunately, no payment, no cake.

Yes, but only for orders of 2 dozen cupcakes or more and/or cakes that are multitiered.

Yes. Your order may be delivered for an extra charge depending on location.

I may also set up at the venue for a fee.

You are also always welcome to pick your order up as well.

Look through my website for inspiration & design ideas.

Choose from my flavors.

Check my availability.

It is possible to complete more than 1 order on a date depending on complexity and size of orders.

*My availability is located at the bottom of the home page*

Contact me with the following information:

Date & time of celebration
Type of celebration
How many servings you require
Desired flavors
If you require delivery
Ideas on color/theme/design (include as many samples/pictures as you'd like)
If you're emailing, include the date of your event in the subject line (ex. August 2, 2020 - Rose Wedding Cake)

I will respond with a quote.

If the quote meets your approval, contact me to book your desired date.

Pickup or delivery of your order.

Balance must be paid in full on or before the date of your event.

Weddings or other big occasions, balance is due 1 week before event.

Unfortunately, no payment, no cake.